Can anyone help me to create MTTR report for business in jira service desk cloud?
MTTR = (Sum of Business resolve duration of all issues) / Total number of issues
Possibly - you'll need to explain what MTTR is (I can think of eleven different things it might mean, nine of which might well apply to service desk) and what you want from it.
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MTTR = (Sum of Business resolve duration of all issues) / Total number of issues
I want to do a graphical representation for this.
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