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Can not see the portal customers

Utku Aytaç
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March 15, 2023

Hello,

I'm the org admin of my site but I can not see portal customers.

I tried a lot of times but I'm getting the following error every time: 

Something went wrong

We had trouble trying to fetch your customers. Refresh the page to try again.

Thanks a lot.

3 answers

1 vote
Fabio Racobaldo _Herzum_
Community Champion
March 15, 2023

Hi @Utku Aytaç ,

please could you share a screenshot of page that provide you that error? Currently there are no active incidents on JIRA Service Management https://jira-service-management.status.atlassian.com/

Fabio

0 votes
Scott Fannen
Contributor
March 15, 2023

Followup - I killed all the Atlassian cookies and site data and it came back to life - after logging back in.

0 votes
Scott Fannen
Contributor
March 15, 2023

Hi there,

Same thing happening here.

Cleared the cache - didn't make a difference.

Scott

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