Additionally, to what Sebastian wrote, you should make yourself familiar using the official Atlassian docs regarding the topic: Move a request to another service project
Best, Max
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Technically this is possible by moving ticket from one project to other one but you need to be aware that:
- issue key will change (this can confuse user)
- request type from new service project need to be assigned to ticket to keep user access to the ticket via portal (tip: see this doc or use automation rule)
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