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Command Palette - Due Date suggestions one day off

Curtis Marcotte
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September 18, 2024

When Attempting to change the Due Date via the Command Palette (Ctrl/Command + K) all the suggested dates appear to be offset.

2024-09-18 06_05_28-.png

Currently its 6:00am EST (GMT -5) on Sept 18th 2024.

"Current", which I'm not sure if this is the current value in the field or the today's date, states that its Sept 16th 2024. Which would be wrong on either account.

"Tomorrow" states that its Sept 18th 2024 which is currently Today.

The "In 1 Week" and "In 2 Weeks" estimates are also one day off as if today was being registered as Sept 17th 2024.

 

I found an issue JSDCLOUD-10490 - Due date field on portal My Requests page shows incorrectly where the Due Date is being stored or processed as a midnight time and that timezone corrections were having the value be offset by a day. This would line up with many things.

I've tried to set my Personal JIRA Account's Timezone to GMT +0 and GMT -6 but neither would correct this offset.

Am I missing a Setting somewhere to account for this?

 

Also semi-related but the Tool-tip for the Due Date (which recently showed up yesterday) states that the issue is 2 days overdue, however its only been one day. I can kinda see this being the case if the Due Date is Due by the start of that and and not by the end of that day.

1 answer

0 votes
Anusha A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2024

Hi Curtis,

Thanks for creating this post. 

We may need to examine the configuration of your instance in more detail. I have created a support ticket for you, and the details will be emailed to you shortly.

Have a good day ahead.

Regards,

Anusha A

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