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Conditional custom field using assets

sharos.pillai September 16, 2024

 

 

 

 

 

Hi, I want to setup something similar using Assets.

In my JSM request form, I have a drop-down list with 4 options.

When a user selects Option 4 from the drop down list, I want to show a new custom field (movement type) on the request form.

When users select Option 1 to 3, this custom field is not shown.

Can this be created using assets?

If yes, how can this be done?

Thanks

SP

1 answer

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Natalya Ozhigova
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September 16, 2024

Hi @sharos.pillai 

You can use forms for this https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/

You can create any conditional logic with them. Assets is something different. 

sharos.pillai September 17, 2024

Thanks @Natalya Ozhigova , the request has already been created without forms.

Therefore, I would like to use Assets to implement this conditional logic if it is possible.

Thanks

SP

 

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