Converting text field into user id

[Tanel Käomets]

Is there anyway possible to convert the username that is typed into text filed into user id or no?

[Philipp Roeschke]

It's a great pity that a solution was never found. I am facing exactly the same problem. I have a text field which contains a name and I want to write this value into a user picker field via an automation:

Der

Name is also known as a user in Jira.

I had tried an approach, I get the value from the text field, but I get an error message:

Customfield 10033 is the request participant field.

So I am missing a method to convert the value correctly into the user picker format.

[Sphinx13]

Any updates on this? 

[Joseph Chung Yin]

@Tanel Käomets -

Welcome to the community.  Another option you may want to consider instead of using Automation for Jira rule is creating a custom field (data type of user picker), so one can type in the username to automatically associate with the user account.

I will look further into your automation rule usage and advise further.  Stay tuned.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Tanel Käomets]

That would not work because data user picker field users come from azure sync, and before we make ad accounts for employees they have to make an issue about it. That's why it needs to be a text field.

[Dave Mathijs]

Hi @Tanel Käomets welcome to the Atlassian Community!

Can you please elaborate a bit on the use case?

When you have a custom field type text, you cannot change it into another field type like a user picker for example.

[Tanel Käomets]

I would like the type text value to be used in user picker field, but to do that it needs to have user id to update it via automation.

Currently the end result using this is no value.