This seems like it should be so straightforward but I cannot figure it out. When a linked issue (issue B) is created from an existing issue (issue A), I want the values of Assignee, Reporter, and Organization to copy from issue A (the original issue) to issue B (the new issue).
My automation rule:
When: Issues linked (Types: all link types)
If: Issue matches JQL (Organizations = empty)
Then: Edit issue fields (Assignee, Organizations)
I have tried both "Copy from issue" and "Copy from trigger issue" and while the Audit log tells me the issue ran successfully, I believe it is just copying from itself? How do I indicate that I want the values copied from issue A?
I have also tried to create this rule on Issue create with criteria of "Linked issues present" but I am unsuccessful in that path. Which is the right one, and what adjustments do I need to make? Do I need to re-fetch issue data somewhere in here?
@Yash_reddy thank you! To clarify: I am checking if the Organization is blank on the issue being created (Issue B). If it is, I want to populate it with the same value from Issue A. Here's the latest version I've tried of this automation though there have been many.
One clarification is Issue B. New issue or child of A?
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Hi @Vered Meir
Can you provide the screenshot of Automation rule.
You are checking for Automation rule If: Issue matches JQL (Organizations = empty)
and trying to copy the same value which is not clear.
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