Copying Comment Images from Work Item via Automation

[Emre Hün]

Hi,

We are trying to copy the comment images from every created case by customers to related work issue. I shared the current automation screens but we are missing a point which we need support.

Thank you already

[Emre Hün · Accepted solution]

We have found the solution. We bought Elements Copy & Sync. Its Recipe Automation fixed our issue. 

[Clara Belin-Brosseau_Elements]

Hi @Emre Hün I'm glad Elements Copy & Sync could help you fix your issue! If you have any question feel free to reach out :)

[Piyush Annadate _ACE Pune_]

Hi @Emre Hün ,
Welcome to the Community !

Just to confirm: You are trying to copy the support ticket and details into another ticket?

Since you are on free plan, (if you are) - duplicating attachment would consume your storage.

[Emre Hün]

Hi, @Piyush Annadate _ACE Pune_ 

Yes, that is what we are trying to do.

I know, dublicating attacments would do that but we prefer this way :)