Count of tickets created by each organisation

[Deleted user]

I want to get a count of issues created by each organization. Is there a way to do it in Jira?

Eg., I have A, B, C, D organizations that raise issues every day. How can I get a count like this?

A- 10 issues

B- 20 issues

C- 30 issues 

Can anyone please advise?

[Katrina Sarmiento · Accepted solution]

Try creating a report and filter it :)

[Katarzyna · Accepted solution]

Hi @[deleted] , 

If you know the list of organizations and it doesn't change often, you can use JQL which you save as a filter. For every organization you have to create a separate filter. For example, for organization called TEST:

reporter in organizationMembers("TEST") AND ((resolution is EMPTY AND "Request Type" is not EMPTY) OR statusCategory != Done)

If you need something more advanced and flexible, you have to try some apps mentioned by @Ajay _view26_ .

[Deleted user]

Thank you for your help. It makes sense but I need the sum of it as well and when we scale, this is going to be too complicated. I think it's better to use the Marketplace apps as suggested by Ajay.

[Ajay _view26_ · Accepted solution]

Hi @[deleted] 

Welcome to the community. The default ServiceDesk project reports doesnt support grouping based on organizations. Have a look at the marketplace Apps which supports the use-case

[Lars Martin Gjeraker]

Clicking the marketplace Apps link giving you the jungle of options. quite vague. What will you recommend?  One of the Staff Picks?