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Custom reply email

Simon
Simon
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October 25, 2021

Is it possible to set up custom outgoing mail in Jira Service Management? 

when i go to outgoing mail in settings, its just shows blank

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Lisa Grau
Lisa Grau
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October 25, 2021

Hi Simon, welcome to the Atlassian community!

 

You can create custom mails via project automation. Go to your project -> project settings and choose Automation or go to the project settings -> customer notifications -> "Create custom notification" (leads you to the project automation, too.)

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Simon
Simon
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October 25, 2021

will email send from support@mydomain.com insted of support@myacc.atlassian.com? 

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Lisa Grau
Lisa Grau
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October 25, 2021

The email will be send from no-reply@automation.atlassian.com.

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