Customer Notification Template - Images not showing

[Ian Robinson]

Hi,

I am testing for the first time customer email notifications to present html/css for a custom layout, but images are not showing.

I used the default template and replaced the URL for the image. This shows on the config page but when I do an email the image is not there.

I checked the url via a private browser to assure it's public, which it is.

Any help will be great!

Thank you.

height: 215px;
background: url("https://dstny.brandmaster.com/original/gallery/35092/files/original/c67d5479-5495-4ad6-8cc1-7f0d2f094de2.png");
justify-content: space-around;
background-size: contain;

[Ian Robinson]

Still struggling with this, changed out url for Imgur.

Converted to base64 and still not showing with the generated url

I assume this must be a bug

[rksanchez]

Hola, buen día. Tengo el mismo problema, ¿cómo lo han resuelto? Por favor. Gracias

[Morten Göpfert]

I have the same problem. Image is showing on the config page but not in the test mail.

Any suggestions how to fix this problem?