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Customer notification email do not contains my header image.

SONNET Constant
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November 10, 2023

Poject settings > Customer notifications > Edit template

In html 
<div class="header">
</div>

In css
.header {
background:url("https://myPicture.png");
}

In preview html, image is visible but when recieving a notification via email image isn't.

Any idea ?

2 answers

0 votes
Dimitrios Kouroumichakis
Contributor
April 16, 2025

@SONNET Constant 

Can you solve the problem?

0 votes
Brant Schroeder
Community Champion
November 12, 2023

@SONNET Constant   What email client are you using and is it the client or spam filter that could possibly be blocking it?

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