Hello Team,
I would like to customize the CSAT ratings as into 2 responses rather have 5 different.
For an example: CSAT response should be either Good or bad.
Is this possible?
Best Regards,
MT
Hi @Malisha Thapa
welcome to the community.
At the moment you cannot customize the CSAT feature. You can only create new custom reports including the CSAT responses.
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