Customize the options for "Contact us about" in Jira Service Desk Help Center

[Jonas Christensen]

In the Help Center front page (see attached screenshot) I would like to remove all options exept the "Applications" option. The Service Desk project wil be only be used for supporting a small set of applications developed and maintained by our organisation.

[JimmyVanAU · Accepted solution]

Hi Jonas,

Welcome to the community. To remove the other options, you'll need to remove the request types for your service desk project. I'm not sure whether you've got a Next Gen Service Desk project or a Classic Service Desk project, but you should be able to follow the steps here:

Classic - https://support.atlassian.com/jira-service-desk-cloud/docs/create-a-request-type/

Next Gen - https://support.atlassian.com/jira-service-desk-cloud/docs/set-up-issue-types-in-next-gen-service-desks/

Hope that helps :)

[Jonas Christensen]

Thank you Jimmy - this is exactly what I was looking for :)