Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Don't see the option to create team-managed projects

Danut M _StonikByte_
Atlassian Partner
May 17, 2021

Hi. I'm evaluating Jira Service Management Cloud. I have installed an instance with Standard Plan. I need to create a team managed project (aka next-gen). The documentation says that it is possible... but I don't see an option for this. So I am confused.

 

Documentation says:

https://support.atlassian.com/jira-service-management-cloud/docs/migrate-between-next-gen-and-classic-projects/

Doc.jpg

 

But what I actually see is this. There is no "Try a team-managed project" option.

 

CreateProject.jpg

 

I tried various options, various templates, I also selected a team at "What team is this for?" but the created project is always "classic".

 

Any idea about how to create a team-managed (next-gen) project? Am I missing something?

 

Thanks!

2 answers

1 accepted

6 votes
Answer accepted
Suprija Sirikonda _Appfire_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
May 18, 2021

Hi @Danut M _StonikByte_ ,

To create team-managed (next-gen) project, you have to enable the option "Enable team-managed projects" which you can find in the below page : 

<your site name>.atlassian.net/jsd-next-gen 

This is described in the following article : 

https://support.atlassian.com/jira-service-management-cloud/docs/get-the-team-managed-jira-service-management-experience/

 

Hope this helps!

Thanks,

Suprija

Danut M _StonikByte_
Atlassian Partner
May 18, 2021

Many thanks Suprija!

Zhanara
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 6, 2022

Thank you! It worked for me

3 votes
Tom Harkness
Contributor
May 23, 2021

Hi, 

Having the same issue except the project still remains as a company project after using the URL above. Any help would be appreciated. 

Zhanara
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 6, 2022

Hi,
i suppose you should create new team managed project, i couldn't change the type of existing project

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events