Download Files from mail without going to portal

When using reply to customer with attachments like pdf, it redirects to portal, So will we be able to download without re-directing to portal and download directly.

Is it possible ?

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This should help I believe https://community.atlassian.com/t5/Jira-Service-Management-articles/Jira-Service-Management-direct-access-to-attachments-via-email/ba-p/1965969

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Download Files from mail without going to portal

1 answer

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