Hello,
I have been trying to auto create a ticket within JIRA with some values like due date, assignee and request type.
When i use the following rule
Trigger: Issue transitioned FROM "" to ""
IF: All match request type and updated < 1h
Then: create issue with a request type
It does automatically create a new ticket withing JIRA with a request type but i cannot find a way to automatically add a due date and assign the ticket to a specific assignee within the rule.
What can i do or add to make this happen?
Hi @[deleted] Good day!
In this case, you can make use of 'Branch rule / related issues' to extend automation for newly created issue.
https://support.atlassian.com/cloud-automation/docs/jira-automation-branches/#Related-issues
Please refer below screenshot for your reference.
I hope this helps you!
Thanks,
Avinash
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