Edit build in notifications

[Evert Morren Atlas Admin]

I want to change the text and layout of the build in notifications. How can I do that?

[Lisa Forstberg]

Hi @Evert Morren Atlas Admin ,

here you will find each customer notification

YOURDOMAIN.atlassian.net/jira/servicedesk/projects/PROJECTKEY/settings/customer-notifications

Press edit on each one of them to customize the standard notification.

[Evert Morren Atlas Admin]

Thanks for answering. I have disabled the messag 'public comment added' but assignee still receives notifications. How can I change or disable these notifications?

[Cristian0791]

Hi Evert,

As my colleague mention for Jira Service Management Cloud you can change them.

If you refer to Jira Software Cloud unfortunately the layout for those cannot be changed. 

Hope this helps.