Hello Community!
There is a erros on our Jira Service Desk Portal. When we fill a text field and send the request, the following message appears:
"Couldn't send request - Please copy your text, then refresh the page and try again. If you've already tried again, tell us about this issue."
Anyone have any idea to fix the problem? Is it a browser issue?
No its not a browser issue. We have the same problem, so far I found this article saying this is the db issue. https://community.atlassian.com/t5/Jira-questions/SD-Customer-portal-resolve-issue-error-server-issue-error-500/qaq-p/946728
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