In the case that I create an issue in our Service Desk, the field "Organizations" isn't present. But it should! :-)
The reaction within "Where is my field?" is:
But it isn't present. What's the problem? More important. How can I fix it?
Hello @Sandra Kamphuis
This is a known issue because it's not an issue field it's a request field.
So basically created an issue and add organization afterward.
Discussed here
Issue reported
BR, Olga
Hii @Sandra Kamphuis
In request type if u have user/group picker field/s, it is hidden and u must preset a value. And you can preset a value in edit fields in your request type under other fields. I hope i understood what you say
Best wishes
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