Finding all issues with last comment from team

[Jon Hayward-Crichton]

So have a simple issue, trying to get a filter on a project that accurately pulls in every issue that has their last comment from a member of our organisation.

I was doing it via this statement, which makes no sense.  emailaddress.com is our org address.

commentlastcreatedby != '%emailaddress.com'

when comment was last created by NOT someone from our org.

This produces far fewer issues than we should see.

Any suggestions for the best way of finding this?

[Hannes Obweger - JXL for Jira]

Hi @Jon Hayward-Crichton

tricky. Would it be an option to list all team members explicitly? (This obviously only makes sense if the number of team members is manageable.) If not, is there any other way of identifying team members, other than through their email address? E.g., do they happen to be agents (and any other users aren't)?

Best,

Hannes