Function Due Date "Set to recur"

[Fabian_pallestrong]

Hello,

Recently, I found a new function in the Due Date field.

What are some real-life examples of using the Due Date "Set to recur"?

I can't find any documentation about this feature online.

[Manon Soubies-Camy · Accepted solution]

Hi @Fabian_pallestrong,

This is a recent feature:

• Documentation: Schedule work items to recur using automations
• Feature announcement: Save time by scheduling work in Jira

It works by creating an automation rule that will clone the work item at the set frequency.

Hope this helps!

- Manon

[Fabian_pallestrong]

Thanks Manon. Do you also know what's the difference between When scheduled and When Completed?

How can we configure that only Admins can use this function?

[Manon Soubies-Camy]

Hi @Fabian_pallestrong,

I agree the UI could be clearer! Here's what I understand:

• When scheduled: the work item will recur at the set schedule, regardless of its status and whether it’s been completed.
• When completed: the work item will only recur after it reaches a green status (meaning, it’s done/completed)

Technically, "when completed" adds "AND statusCategory = Done" to the automation trigger's JQL filter.

I assume it's made for different use cases:

• When scheduled: useful for tasks that must happen on a strict schedule, even if the previous one wasn’t finished.
• When completed: when you want to avoid duplicates and only repeat the task once the current one is done.

You can disable non-admins access in the Jira settings > Global automation > ••• (top right) > Global configuration:

[Martin Vali]

Hei,

Why there is no monthly or yearly option?

[Fabian_pallestrong]

You can create the rule and then change the occurrence in the automation rule.

[Ben Pshedetzky]

Hi Fabian,

 The rule is currently read-only, so I’m unable to edit it. Is there an easier way to add more recurrence options - such as “Monthly” or “Every 3 months” - to the Set to recur pop-up?

[Fabian_pallestrong]

Hi, you can edit it if you go to System -> Settings -> Global Automation.

From there you can set the recurrence as you wish.