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Giving right to recalculate SLAs to non-admin user

Va man July 6, 2023

Hello everyone,

 

I have a user that should not be admin (eg : shouldn't be able to add customfields for example)

We have a project where SLAs values are based on some fields (priority and customfields) but those fields can be changed manually. For example, when a third party app create an issue, it often put the wrong values for fields that are used for SLAs calculation

 

WHen it happens, I have,a s an admin, to go on the issue and click on "Recalculate all SLAs". Now, another guy working on this project wants to be able to do that too (not to depend on me as I work on other projects too). But this guy is not a Jira administrator.

 

I looked into Permission scheme and user and groups for the given project, but I found nothing to give this right without puting him in the admin group in user management. 

Do you know where Jira handle the right to recalculate all SLas without having to give this guy admin powers ? 

 

Regards,

1 answer

0 votes
Va man July 18, 2023

Anyone has an idea of how to realize that ?

Mohamed Saad Taha
Contributor
October 9, 2023

it thems this option is not exsit 

also why there is recalculation need to be triggred is must happen automatic

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