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HOW to Hide and show a field

Fadi Messaoudi
Contributor
October 29, 2024

I have a Custom field have multiples choisis (Screen , mousses, printers , other )  i want when user select the option other the custom field Other will be showen to put his information and it's already exist this custom field other i just want to dispaly it when he choose "other"

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Marc - Devoteam
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October 29, 2024

Hi @Fadi Messaoudi 

Welcome.

Is this on a request on the portal, if so you would need to use a form with a section in the form.

use-forms-in-jira-service-management 

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Answer accepted
Klaudia Schön_Deviniti_
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October 29, 2024

Hi @Fadi Messaoudi

From my side, I would like to encourage you to evaluate Extension for JSM app provided by Deviniti

This app, instead of the ability to build dependencies between fields (Dynamic Fields) contains two additional features: 

  • Bundled Fields (allowing to organize many information in a better manner than creating many custom fields)
  • Presenting additional details on the request view, for instance SLA, Attachments, fields' value or even issue links in read-only mode!

If you're interested, please schedule a quick overview with our team using Calendly: https://calendly.com/deviniti

Kind regards,
Klaudia

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