We want to be notified when some of our business apps are below a certain amount of licenses and it submit a ticket in jira when that happens. Has anyone ever done this before or know if that is possible?
@Peter Aldana I am not aware of any apps that would allow you to do this and it is not delivered functionality. I would suggest using your billing reports to see where you sit each month and what your predicted bill will be next month.
@Peter Aldana When you say business apps, do you mean 3rd party apps, not Atlassian licenses? If so, JSM automation will accept webhooks, but the logic for sending a webhook to Jira to create a ticket would need to be configured in your 3rd party app.
Yes for example, if we are running low on office 365 licenses we want to to be notified or have a ticket be created in jira when we get low on licenses like say when we reach below 5 licenses we get notified
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That makes sense Peter. From my knowledge, you will have to set up those alerts either by implementing a SaaS management solution OR by leveraging your applications APIs to check licenses. For O365, HERE is a decent article on setting up alerts using either logic apps or Power Automate.
You could change it so that instead of sending an email it uses the Jira connector or API's to create a ticket in Jira.
Hope that helps :)
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