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Has anyone tried to integrate Jira Service Desk with VSTS?

Oana Bejan March 1, 2019

From the tickets created in Jira Service Desk is there a possibility to create cards for the dev team in VSTS?

Thanks

1 answer

0 votes
Kit Tin Mak March 1, 2019

Hi Oana,

 

You may check out our solution, TFS4JIRA at https://spartez.com/products/tfs4jira

By using TFS4JIRA, when users create tickets in Jira Service Desk, the tickets will be synchronized to VSTS including the later updates.

 

If you have any questions regarding TFS4JIRA, you may contact us at https://support.spartez.com

 

Cheers,

Kit

Spartez Support Team

Oana Bejan March 5, 2019

Hi,

How can I use a trial version? I have tried to add it in Jira Support Desk and in settings I get the message that I do not a have a valid TFS4Jira Cloud Licence.

Thanks

Kit Tin Mak March 5, 2019

Yes, you can use a trial version to test it out.

By doing this, you will need to get the trial license via manage apps page in your Jira instance.

If you still experience the problem with licensing, please contact us at https://support.spartez.com so we can further debug this.

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