Hi All, does anyone know an option in standard or an add-on which enables to bill customers for the

[Amr Abdelmaguid]

Hi All,

does anyone know an option in standard or an add-on which enables to bill customers for the tickets that they created in Jira service desk?

In our business model we track the effort that we spend on a ticket, capture this effort in the ticket/issue itself and would like to charge the customer based on this (invoice/payment based on single ticket or multiple tickets by the end of the months).

Anybody has experiences which such kind of request?

[Krzysztof Daukszewicz [CoreSoft Labs]]

I don't know any App which would enable out-of-the-box billing, this would probably require some kind of integration with your invoice system via REST API. Sounds like a lot of custom code, though.