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How can I disable 2fa? (I've been getting a "something went wrong" error)

Benjamin Sirb
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August 24, 2020

I want to switch authentication apps (new phone) and when trying to disable my two factor authentication (to re-enable it on my new phone), I get the error as shown in the attached image. In my reading of the docs, if 2fa is required by my org, it should give an error to the effect. But this error makes me think something else is wrong. Any help?Screen Shot 2020-08-24 at 12.57.59 PM.png

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Sachin
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August 24, 2020

I believe you are seeing this issue due to an active incident. See https://status.atlassian.com/

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