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How can I set SLA based on the date of custom field?

ivy wang
ivy wang November 18, 2015

 I have a  custom field named "due day", the SLA will calculate the day from right now to the "due day" which the users pick up.

How can I do that?

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ivy wang
ivy wang November 23, 2015

any answers??

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Rick de Jong2
Rick de Jong
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December 9, 2015

Could you explain what you want a bit more? You have a custom field called due day. What must it do and what does it need to accomplish this? With "The SLA" I assume you mean the SLA metric you constructed correct? Also where must this custom field be placed. You have to be specific

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