Community
Products
Jira Service Management
Questions
How can I set another portal?

How can I set another portal?

Hi, everybody!

I'm having truoble finding hoy to handle two different portals with my JSM standart account. I asked before to an Atlassian representative and I was told it was possible to do so, the thing is I don't know how. Can you help?

Thanks in advance!

Best, Geri

2 answers

1 vote

Hi @Geraldine Benitez , Welcome to the Community! In addition to the info @Mathew Lederman provided, if you are trying to create a second Help Center (not just a project), that isn't available in JSM Standard (that's the plan we have, too). The Premium plan does offer multiple Help Center capability. If you still have questions, please post them and we'll try to help.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi @Geraldine Benitez

See this article on Landing Pages (help centers).

https://support.atlassian.com/jira-service-management-cloud/docs/create-and-manage-landing-pages-in-a-help-center/

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like • Susan Waldrip likes this

Reply

1 vote

Geri,

Each portal is associated with a Jira Service Management project. To create another portal, you'll need to create a new project.

Hopefully that answers your question.

Thanks,

Mathew

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

Jira Service Management

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Product Admin

TAGS