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How can i standardize the language for my client?

Giuseppe Giacalone
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February 10, 2025

 

 

Hi everyone. 
My client needs to carry out extractions relating to Jira tickets.
Some tickets have the status in English and others in Italian.
I would like to standardize the language

1 answer

0 votes
Brant Schroeder
Community Champion
July 20, 2025

@Giuseppe Giacalone welcome to the Atlassian community

If you are using translations on your JSM site it can help limit the issue but it will not prevent it.  If the customer selects another language in his/her profile (ex. Italian), it will cause the multiple language issues again. There is not a way to limit the language selection in the profile.

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