How do I activate the search in the Help Center?

[Antonia]

How the Knowledge Base search works on Service Desk Portal | Jira and Jira Service Management | Atlassian Support

How can I make my knowledge base article searchable?

[Deivid Araujo · Accepted solution]

Hi @Antonia !

This documentation can help you:

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-a-knowledge-base-so-customers-can-serve-themselves/

TL;DR

Go to your Jira Service Management project > Project settings, then select Knowledge base. Click Link a Confluence space. Choose an existing space or create a new one. After linking, make sure the space permissions allow "All logged-in users" or "Anyone on the web" (depending on your use case) to view the articles. This ensures customers can search and view articles from the help center. Finally, publish your articles in that space—only published pages will appear in search results.

[Antonia]

Thanks for your reply, the search bar was there all the time, I was just blind.