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How do I change JIRA status in Power Automate?

Peter Mangan
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I'm New Here
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April 14, 2025

How do I transition the state of a JIRA issue within Power Automate? I've tried Edit Issue (v2) and Transition issue but I don't know how to fill in the fields.

I'm able to open a ticket with Create New Issue (v3) with Oauth and add comments with Add Comment (v2).

PowerAutomateJIRA.jpg

Thanks

2 answers

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1 vote
Answer accepted
Peter Mangan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 15, 2025

Figured it out.

I added a call to "Get list of Transitions" in Power Automate for the JIRA project and looked at the output to see the Transition IDs, e.g.

TransitionIDs.png

The ID codes are in the XML,

e.g. 

"body": {
        "expand""transitions",
        "transitions": [
            {
                "id": "151",
                "name""Done",
                "to": {
...
...
...
            {
                "id": "171",
                "name""Rejected",

 

For my case, using "Performance and issue transition" I set the "body/transition/id" value to the number 151 to move the status to Done.

 

2 votes
Joseph Chung Yin
Community Champion
April 14, 2025

@Peter Mangan 

Welcome to the community.  As Power Automated seems to be a third party add-on for your JSM instance, I would recommend that you should obtain technical support from the vendor directly.

Sorry, I have not use this add-on before, thus unable to advise on the setup/configuration.

Best, Joseph Chung Yin

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