How do I view insight import errors?

[Jeret Shuck]

I've attempted to import a batch of items into one of my Object Schemes. However, during the import, there were 3 errors, but I'm unable to find a way to view what those errors are, or which ones had issues.

[Alexis Neveu]

Hi Jeret,

It seems you are using the JSM Cloud integrated version of Insight.

I may be wrong since I am new to JSM, but I believe I've read somewhere there is currently no way to get details about import errors (unlike the datacenter version). This will certainly be available in a later release.

[Jeret Shuck]

Moved to thread.

[Mayur Jadhav]

Hi @Jeret Shuck 

I don't know the other solutions.

But if you have script runner then you can check log for Insight also in GUI.

Press clt F search Built in script in that serch for  server log in that you will find an option called Insight error logs.

Thanks,

Mayur

[Jeret Shuck]

@Mayur Jadhav - Thanks for the input. I've also submitted a ticket to Atlassian to see if they might have another way that I'm missing.

I'll report back with whatever method I end up using.