How to configure the default language for customers

[Lars Iberl]

We use the JSM with the option for our customers to register a new account if their email-domain is on our whitelist.

The default language of the service project is German with English as a secondary language.

When customers register their account, the language in their profile defaults to English, even when the browser and the OS are both set to German.

Is there a way to change the default language of our new created customer accounts?

[Marc - Devoteam · Accepted solution]

Hi @Lars Iberl 

Welcome to the community.

The main language on the system is still set on english.

Change this in the Jira system settings.

[Lars Iberl]

Thanks for the swift answer!

So the Jira main language is responsible for the Jira Service Management language as well?

Is this the correct setting?

[Marc - Devoteam]

Hi @Lars Iberl 

Yes, this the setting, this setting controls the global Jira language.

this will set the whole instance to German (not everything will be translatable)