How to create a service request using POST request using REST API

[Jayanth]

I need a well-structured payload for making a POST request via the REST API to create a service request in Jira Service Management (JSM) Cloud using Groovy script.

When I try to send, I always get 415 as response. Here is my payload

def payload = [

                        requestTypeId: requestTypeId,

                        serviceDeskId: serviceDeskId,

                        requestFieldValues: [

                            summary: summary,

                            description: description,

                            customfield_xxxx: url,

                            priority: [

                                name: "Urgent"

                            ]

                        ]

                    ]

here requestTypeId, serviceDeskId, summary, description and url are variables which are declared properly. I used to send the payload as JSON string

[Marc - Devoteam]

Hi @Jayanth 

Looking at you payload and the API documentation you need to use { and } not [ and ]

See, api-rest-servicedeskapi-request-post 

[Dirk Ronsmans]

@Jayanth ,

HTTP 415 is unsupported media type. When you post your request do you also set your content type?

That should be application/json

[Jayanth]

Yes, I have set the Content-type as application/json. But still get this code