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How to disable automated user creation while sharing a request

Kevin Lukas Wagner April 4, 2022

Hi everyone,

Our JSM project has the following customer permission for who can share requests:

Who can customers share requests with?
Any customer or organization, by searching in this project

According to Atlassian documentation, this setting will let Jira create accounts for any E-Mail entered (unregistered).
See documentation (Choose who customers can share requests with):
...They can provide email addresses of these people and Jira will create accounts for them. Such unregistered email addresses...

Is there any way to stop Jira from doing this without taking away the possibility to share requests for customers?

Thank you!

1 answer

0 votes
Kevin Lukas Wagner April 7, 2022

Hi everyone,

Might you be able to help me in that matter?

Thanks!

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