How to get an attribute from assets field in automation

[Faroek Sweet]

Hi everyone,

I’m building a Jira Cloud Automation rule and I’m stuck on reading the value of an Assets field in a smart value condition.

• Field: “[JESS] – Assets Deelnemer Afdelingen Teams”

• Type: Assets (configured as a dropdown sourcing options from our CMDB)

In the standard work item field I can make it work:

I’ve tried to use this smart value to add a comment:

{{#if(equals(issue.customfield_11455.name, "Uitvoering"))}}Nieuwe aanvraag {{/}}

This works fine for standard select or text fields, but in this case it always returns error:

Unable to add comment to work item

Has anyone solved this before? How can I correctly retrieve the selected CMDB object (or its attributes) from an Assets field in a Jira Automation rule?

Any suggestions would be appreciated!

[Fabio Racobaldo _Catworkx_]

Hi @Faroek Sweet ,

in order to retrieve a specific attribute of your asset field you should use the following approach :

{{FIELD_NAME.ATTRIBUTE_NAME}}

example :

{{[JESS] – Assets Deelnemer Afdelingen Teams.Name}}

or

{{customfield_ID.Name}}

let me know if it works,

Fabio

[Faroek Sweet]

Hi Fabio,

Thanks for the reply. I've tried the following:

{{#if(equals([JESS] – Assets Deelnemer Afdelingen Teams.Name, "Uitvoering"))}}Nieuwe aanvraag {{/}}

And

{{#if(equals(issue.customfield_11455.Name, "Uitvoering"))}}Nieuwe aanvraag {{/}}

Unfortunately it didn't yield any result.