How to get insight date value and put it into mail?
NewByatl
Contributor
How to put date value in email automation (insight?)
I cannot find information about it ( Data Center)
In test mail it returns me {{Приложения и ПО.Срок действия}} but not value
Information taken from {{objectType.Value}} (without certain object)
1 answer
took some time to sort this out on my end so hopefully this helps someone else:
you need to find the customfield ID for the Insight Field you created on your ticket. Once you have that you just need to reference the attributes in the same line. I broke mine out in a few lines for an email being sent with updates in an automation.
very standard smartvalue which was nice. Can be used in comments or updating text fields too.
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