How to integrate "ManageEngine" and "Jira Service Management".

[Solverminds]

How to integrate "ManageEngine" and "Jira Service Management".

[Adeel Shoukat]

To configure the integration of ManageEngine with Jira Service Management, complete the following steps:

1. In ManageEngine ServiceDesk navigation at the top, select the Gear icon.
2. Select Automations > Custom Actions > Web Hooks > New Webhook.
3. Copy this URL https://api.atlassian.com/jsm/ops/integration/v1/json/integrations/webhooks/manageengine?<your API Key>and paste it into the URL field.
4. Select "POST" for the Method field.
5. Select "JSON" for "type" in your message body.
6. Copy this payload and paste it into the message body.
7. Select Save.
8. Select Triggers.
9. Create a trigger.
10. Select Custom Actions > Webhook.

• 11. Select your webhook and save the changes.