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How to make a permit before the transition?

Centro de Servicio VerifID February 12, 2024


We have a process in jira, however, we want that before the one who belongs to the process, make a change of state of the ticket, we need an approval from one of his superiors.
How to make a permission before transition without using git, since we don't use that software?

1 answer

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Paul Wiggers
Community Champion
February 12, 2024

Hello @Centro de Servicio VerifID 

Thank you for your question!

It looks like would like to use Approvers. Please take a look at this Atlassian article to help you out: Set up Approvals 

The article is a bit vague about it, but make sure that you have two paths out from the status that is requiring approval. One for when approved, and one for when it is declined.

Is this something you can work with?

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