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How to make forms visible directly on the support portal home page?

Haley Lasley
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October 17, 2023

Hello!

We are trying to consolidate our requests to one project board and direct the issues to the proper team members through issue types. The problem I am running into is that the user/customer has to click into a portal before they can locate the forms. Is there a way to have the forms live on the home page without having to click on a specific portal?
Screenshot 2023-10-17 at 4.22.57 PM.png

1 answer

1 vote
Avinash Bhagawati {Appfire}
Community Champion
October 18, 2023

Hi @Haley Lasley ,

Welcome to the community!

Please note that you can edit the help centre layout to include  Recently used request forms. Please refer below article for more details.

https://support.atlassian.com/jira-service-management-cloud/docs/edit-the-home-page-layout-in-your-help-center/ 

Thanks,
Avinash

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