To change the default you need to go into Jira Settings and look for "Priorities" under "Issue Attributes"
Here you can choose which Priority is the default:
This is a global setting but I'm pretty sure it will apply to the service desk portal.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Online forums and learning are now in one easy-to-use experience.
By continuing, you accept the updated Community Terms of Use and acknowledge the Privacy Policy. Your public name, photo, and achievements may be publicly visible and available in search engines.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.