How to sync Insight discovery result to jira service management

[John Li]

Hi There,

I am having trouble finding documentation on how to use Insight discovery to scan the network and save the scan result into zip file that can be imported from Jira Service Management.

Would really appreciate if someone could provide some instruction or guidance.

Also, is it possible to auto sync discovery scan result to Jira service management ?

[Gustavo Delazari Borges]

Hi John,

I think you'll find what you need in this documentation: https://documentation.mindville.com/display/INSDISC/Setting+up+Insight+Discovery

Regarding your auto sync question, in our environment, we schedule imports at Jira Insight. With this configuration, Insight locates the Discovery result files in the server periodically, then does the import into Insight database.