How to use Forms content for Jira automation rules

[Claude]

I have found this recent article https://support.atlassian.com/jira-service-management-cloud/docs/access-smart-values-for-forms-and-form-fields/ about using {{forms}} to access the content of forms for jira automation. However it doesn't seem to be working for me. I have tried multiple things and it always returns empty.

Even the log step that I have included returns empty.

Can someone please help why I can't seem to be able to use it?

This is the log step I added:


This is the automation rule:


This is the form (and the filled out value) in Helpcenter:

[Marc - Devoteam · Accepted solution]

Hi @Claude 

In the form on the field "Connection type", in the configuration of the field in the bottom right corner you need to specify a "field key"

As example in your case: connection-type

Then in the automation do the log action as follows: {{forms.last.connection=type.label}}

This is how to get the information that has been places in the form field "Connection type"

[Claude]

It has worked now thank you so much.
What I did was:
"{{forms.last.connection-type.label}}" equals "*myvalue" and then based on that edit a custom field.