How to use 'Reporter' field details in Script Runner

[Mayur Gaikwad/Tech PMO]

Hi,

Have anyone tried fetching values from 'Reporter' field and use it for some operation in Script Runner?

Im trying to auto assign issues basis reporter details but its failing

[Izabela França]

Hello, @Mayur Gaikwad/Tech PMO . I hope you are doing well!

It seems that to assign a user in the reporter field you need to use their accountId. 
Here is an example of how this field is built when seen via API:

When I had to assign a user to the reporter field via ScriptRunner, I had to get the user's account ID, and after that, input the information into the reporter field.

Let me know if it helps :)

[Mayur Gaikwad/Tech PMO]

Hi @Izabela França 

Im doing good, thanks for asking!

I need to assign issues basis reporter information

e.g. suppose person A raises a ticket, so anytime if person A raises a ticket, it should get assigned to person B

[Izabela França]

Oh, I see. I believe the script will have to: 

1. Get the accountId of the reporter
2. Go through a condition that maps who will be the assingee (having the possible assingee accountIds "hard-coded")
3. Input the accountId selected in the assignee field

This is one way I would go, but I would love to know more how you and other members of the community would do :D