I am unable to log in to JIRA Service Management; it keeps loading continuously.

[Umakhesan]

We have a company account in JIRA, and we are using Service Management for our project. For the past two days, I’ve been unable to log in. When I navigate to the URL, the page keeps reloading continuously. I also received the following message:
"Hash: KZH7SZ

Trace: 88e1d74503744e3a869df6c9a0812e2b"
Could you please help me resolve this issue?

[Tessa Tuteleers]

Hi @Umakhesan,

Welcome to thje community!

Could it be that you are impacted by this maintenance? 
Please check this article: https://community.atlassian.com/forums/Announcement-articles/Upcoming-Maintenance-Notification-for-Jira-and-Confluence/ba-p/2973795#M6870

 If not, please let us know or create a support ticket with Atlassian to help you out. 

- Tessa

[Marc - Devoteam]

Hi @Umakhesan 

Try to clear you cache and cookies, or us an incognito window or another browser, even check for browser extensions that cold cause strange behaviour.

Or you could be affected by Atlassian maintenance, as you are on a free server.

Check this post; Upcoming-Maintenance-Notification-for-Jira-and-Confluence