I can't access my supplier Jira instance, it keeps login in to my company's jira

[Elvira Iglesias]

I have an account with the JSM of our supplier so that I can open support tickets with them. I'm registered into their instance with my work email, which is the same email our company uses.

When I try to login to the supplier JSM, and enter my email, Jira keeps authenticating me to my company instance instead, so I can't login to file tickets with the supplier.

I work with multiple suppliers, am I supposed to have multiple email addresses to work with all of them? all work related should use my work email and not go to my personal email, as that is not allowed.

[Laurie Sciutti]

Hi @Elvira Iglesias and welcome to the Community!  You should be able to switch sites via the menu shown below....HTH

[John Funk]

Hi Elvira - Welcome to the Atlassian Community!

Just open a different browser type (if using Edge, then open Chrome or vice versa) or open an Incognito session with your browser.