I cannot link space from confluence to my portal JSM

[Guy-Victorien BADELAS FTV]

When I try to link my Confluence space to my portal as "Knowledge base", I don't see my space . My Space and JSM site have the same domain name.

I do like that :

1. From your service project, go to Project settings > Knowledge base.

2. Select Link spaces.

3. Select the spaces you want to link to your service project.

4. Select Link.

In (3), I cannot see my space and when I'm trying to create another space with the same key, I get this error message "Space with this key does exist".

What can I do to solve this problème ?

Thank you for your answer

[Dan Breyen]

Hi @Guy-Victorien BADELAS FTV welcome to the Community.  Is that Confluence Space setup as a Knowledge Base? I'm wondering if it's not, and JSM is specifically looking for that. I believe if you look at your Space Details it should be of Category "knowledge-bases"

I found this Confluence KB article which goes through setting up the Knowledge Base in the Portal: JSM KB 

It might be worth reviewing that.

I could be missing something, but I think that's it.

[Guy-Victorien BADELAS FTV]

Hi @Dan Breyen ,

thank you so much for your answer.

It works now.

[Brad Woods]

HI @Guy-Victorien BADELAS FTV , what was done to fix it?  Just curious because we are running into the same issue here.

Thanks in advance, 

[Brad Woods]

The issue was that the Jira-Confluence Application Link was not setup using "OAuth (with Impersonation)".  It was setup using just "OAuth". 

Described in depth, here:

https://confluence.atlassian.com/servicemanagementserver/set-up-a-knowledge-base-with-confluence-data-center-1018775515.html 

[Coiram]

I have the same identical issue.

Technically and practically when I un-link a Confluence page I should be able to relink it. Nope! It does now show in the list.

If I create a Confluence Page named 000 (Zero Zero Zero) it does appear on the list therefore I can link it

So this is another Atlassian BUG?