I have a problem using the smart value {{fieldChange}} to update a workitem with an automation rule

[Jürgen Wieser]

Hi there,

I want to set a custum field which is derived from another custom field. The rule should be triggered when the field "Article_no" is changed.

The changed field is a drop down list with Article numbers. Based on the article number I want to set another field "Model" per automation rule.

Depending on the changed article number I want to set the Model field.

I assume thy syntax in my If-clause is not correct.

[Marc - Devoteam]

HI @Jürgen Wieser 

Simply use within the IF the value from the select field

So if the field has values like; A,B or C

The trigger is based on the field value change, then if value is A, set model X and so further in the automation.

There is no need to use smart values.

[Jürgen Wieser]

Hi @Marc - Devoteam 

that‘s what I initially wanted to do, but if I use the custom field „article_no“  to trigger my rule, this field is not available in the if clause.

[Marc - Devoteam]

Hi @Jürgen Wieser ,

What kind of field is it a standard single select?

Each created custom field is available from the drop down in the if clause, is this ac field from a 3rd party app?

[Jürgen Wieser]

Hi @Marc - Devoteam 

it is a cascaded single choice field. No third party app.

[Marc - Devoteam]

HI @Jürgen Wieser 

You should be able to use this field in an automation by default.

Are you using the child value of the cascading field?

If you do, see this KB article for guidance; https://support.atlassian.com/jira/kb/using-automation-for-jira-to-set-a-select-field-based-in-a-value-of-child-value-from-a-cascading-field/